Privacy Policy

1. Data Controller

The data controller responsible for the processing described in this Privacy Policy is:

2. Information We Process

The information processed depends on how you use the App and which optional features you enable.

Account and profile information

If you create an account or sign in, we may process:

• A unique account identifier;
• Your name or display name;
• Your email address, where supplied by the authentication provider;
• Your profile picture;
• Your authentication provider;
• Your profile and notification preferences; and
• Information about vehicles you choose to add to your profile.

Authentication may be provided through Google, Facebook, or another available authentication provider. We do not receive your password from these providers.

Community content

If you use the App’s community features, we may process content that you submit, including:

• Photos;
• Comments and charging-location updates;
• Likes and reactions;
• Check-ins;
• Vehicle information and vehicle photos; and
• Reports or flags concerning user-submitted content.

Some profile information and community content may be visible to other users. You should not upload content containing personal or sensitive information that you do not want others to see.

Location information

The App may request access to your precise location to:

• Show your position on the map;
• Find charging locations near you;
• Sort charging locations by distance; and
• Provide optional arrival reminders and automatic check-ins.

Arrival reminders are optional. If you enable them, the App may access your location in the background to detect when you remain near a charging location.

Your continuous location is not uploaded to our servers for the arrival-reminder feature. Geofence processing is performed through Android and Google Play Services on your device.

If you are signed in and have enabled the relevant feature, the App may submit an automatic check-in containing the charging-location identifier and a server-generated timestamp. The automatic check-in is not intended to contain your user ID or continuous location. We use this information to improve aggregated information such as popular visiting times.

You can disable arrival reminders in the App’s settings and revoke location permission through your device settings.

Photos and device media

If you choose to upload a photo, the App may request access to your camera or to photos that you select from your device. Selected photos may be cropped or processed before upload.

We only access photos that you choose to provide, subject to the permissions and media-selection features available on your Android device.

Notifications

If you enable notifications, we may process:

• A push-notification token associated with the App installation;
• Your notification preferences; and
• Technical information required to deliver notifications.

Push-notification tokens are used to deliver notifications and are not intended to be displayed as part of your public profile. You can disable notifications through the App or your device settings.

Purchases and premium status

If you purchase a premium product, Google Play processes the payment. We do not receive your full payment-card information.

We may process information supplied by Google Play that is necessary to verify the purchase, determine its status, restore it, and provide premium features. This may include a product identifier, purchase token, purchase state, and entitlement status.

For more information about payment processing, please refer to Google’s privacy information.

Advertising information

The free version of the App may display banner advertisements provided through Google AdMob.

Depending on your region, settings, consent choices, and the type of advertisement served, advertising providers may process information such as:

• Advertising or device identifiers;
• IP address;
• General device information;
• App interactions;
• Diagnostic information;
• Approximate location inferred from the IP address; and
• Consent and privacy-choice signals.

Where required, we ask for consent before requesting personalized advertising or accessing device storage for advertising purposes. You may review or change your advertising privacy choices through the privacy-options entry in the App when that option is required and available.

Premium entitlement suppresses advertising and prevents further advertisement requests while the entitlement is active.

Analytics and diagnostics

We may use Firebase Analytics to understand how the App is used and to improve its features. Depending on the applicable consent requirements and configuration, analytics data may include:

• App interactions and events;
• App version;
• Device type and operating-system version;
• General geographic information;
• Installation identifiers; and
• Technical usage information.

We may use Firebase Crashlytics to identify crashes and technical problems. Crash and diagnostic information may include:

• Crash logs and stack traces;
• App state at the time of a crash;
• Device model;
• Operating-system version;
• App version;
• Installation identifiers;
• IP address; and
• Other technical diagnostic information.

We do not intentionally include the content of your photos, comments, or precise location in analytics or crash events. Where legally required, Analytics and advertising-related collection are controlled by your consent choices.

Security and integrity information

We may use Firebase App Check and Google Play Integrity to protect the App and its backend services from abuse, fraud, automated access, and unauthorized clients.

These services may process technical information about the App, device, installation, and integrity of the request. We use this information to maintain the security of the App and its users.

3. Purposes and Legal Bases

Where the General Data Protection Regulation (“GDPR”) or similar legislation applies, we process personal data on the following legal bases:

Performance of a contract

We process data necessary to:

• Create and manage your account;
• Provide requested App features;
• Publish and manage content you submit;
• Deliver notifications you request;
• Process check-ins; and
• Verify and provide premium purchases.

Consent

We rely on your consent where required for:

• Personalized advertising;
• Advertising or analytics storage;
• Certain analytics processing;
• Optional access to your photos, camera, notifications, or location; and
• Background location and arrival reminders.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Legitimate interests

We may process limited information where necessary for our legitimate interests in:

• Maintaining and improving the App;
• Diagnosing crashes and technical problems;
• Measuring the performance of features;
• Preventing abuse, fraud, and unauthorized access;
• Moderating user-submitted content; and
• Protecting our legal rights and the safety of users.

When relying on legitimate interests, we consider whether those interests are overridden by your rights and interests.

Legal obligations

We may process or retain information when necessary to comply with applicable law, respond to lawful requests, resolve disputes, or maintain legally required purchase and accounting records.

4. Third-Party Service Providers

The App uses service providers that may process data on our behalf or as independent data controllers, depending on the service.

These may include:

• Google Play Services – location, maps, device services, integrity features, and other Android functionality;
• Google Firebase Authentication – user authentication;
• Firebase Realtime Database and Firebase Storage – storage of account information, community content, photos, preferences, and related App data;
• Firebase Cloud Messaging – push notifications;
• Firebase Analytics – usage analytics;
• Firebase Crashlytics – crash reporting and diagnostics;
• Firebase App Check and Google Play Integrity – security and abuse prevention;
• Google AdMob and Google User Messaging Platform – advertising and privacy choices;
• Google Play Billing – purchases and premium entitlement; and
• Facebook Login, if selected by the user – authentication.

Their processing is governed by their respective terms and privacy policies:

• Google Privacy Policy
• How Google uses information from sites or apps that use its services
• Firebase privacy and security
• Meta Privacy Policy

The precise advertising providers that may receive data can depend on our current AdMob configuration, your region, and your consent choices. Further details are available through the advertising privacy message presented in the App.

5. International Data Transfers

Some service providers, including Google and Meta, may process personal data outside the European Economic Area, including in the United States.

Where required, international transfers are protected by an applicable legal transfer mechanism, such as an adequacy decision, participation in the EU–US Data Privacy Framework where applicable, or the European Commission’s Standard Contractual Clauses together with any required supplementary safeguards.

For more information about a provider’s transfer arrangements, please refer to that provider’s privacy documentation.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

In general:

• Account and profile information is retained while your account is active;
• Community content is retained until you delete it, request its deletion, or it is removed through moderation;
• Uploaded photos are retained while associated with your account or submitted content;
• Notification tokens are retained while they are valid or until notifications or the account are disabled;
• Check-in information may be retained for as long as necessary to provide visit history and aggregated charging-location information;
• Purchase and entitlement records may be retained for as long as necessary to provide premium access and comply with accounting or legal obligations;
• Analytics and diagnostic information is retained according to our configured retention periods and the applicable service provider’s policies; and
• Security records may be retained for as long as reasonably necessary to investigate abuse and protect the service.

Backups and cached copies may remain for a limited period after deletion. We may retain limited information where required by law, necessary to resolve disputes, or necessary to prevent abuse.

7. Account and Data Deletion

You may request deletion of your account and associated personal data through the account-deletion function available in the App or by emailing mail@supercharged.club.

We may need to verify that the request relates to your account.

Subject to applicable legal exceptions, deleting your account will delete or anonymize the personal data associated with it, including uploaded profile information and images. Some public contributions may be anonymized rather than deleted where retaining the contribution is necessary to preserve the integrity of discussions or charging-location information.

We may retain information that we are legally required to keep or that is necessary for fraud prevention, dispute resolution, security, or the establishment, exercise, or defence of legal claims.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Request restriction of processing;
• Receive certain data in a portable format;
• Object to processing based on legitimate interests;
• Withdraw consent at any time;
• Object to direct marketing; and
• Lodge a complaint with a data-protection authority.

To exercise your rights, contact us at mail@supercharged.club. We may request information necessary to confirm your identity.

9. Automated Decision-Making

We do not use your personal data to make decisions that produce legal or similarly significant effects through solely automated processing.

Automated systems may be used for security, spam prevention, advertising selection, aggregated analytics, and the delivery of location-based reminders.

10. Security

We use reasonable technical and organizational measures designed to protect personal data against accidental loss, misuse, unauthorized access, disclosure, alteration, and destruction.

These measures may include encrypted network connections, authentication controls, Firebase security rules, App Check, and platform-integrity checks.

However, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.

11. Links to Other Sites and Apps

The App may contain links to charging providers, navigation services, websites, or other third-party services.

When you follow a third-party link or open another app, that third party’s privacy policy applies. We do not control and are not responsible for the content, security, or privacy practices of third-party services.

12. Children’s Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13.

If you are a parent or guardian and believe that a child under 13 has provided personal data through the App, please contact us at mail@supercharged.club. We will investigate and delete the information where required.

Where local law requires parental consent at a higher age, users must meet that requirement before providing personal data or using account and community features.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the App, our service providers, legal requirements, or our data-processing practices.

The current version will be made available through the App or our website, and the “Last updated” date will be changed. If an update materially affects your rights or how we use personal data, we will provide additional notice where reasonably possible or legally required.

14. Contact Us

If you have questions, suggestions, or requests concerning this Privacy Policy or our processing of personal data, please contact: